Shipping & Returns

Delivery Terms & Conditions

Next day delivery is available on all orders where the following criteria have been met:

  • The order is placed before the specified cut off time and all security checks have been completed.
  • All items on the order are in stock and available for delivery.
  • Cleared funds have been received in full for the order total.
  • Delivery is to a UK mainland address, post code restrictions apply. Please contact us for a list of restricted postcodes.
  • Applies to next working day, excludes bank holidays and Sundays.
  • Product restrictions apply to products that don’t ship directly from Aromeeq warehouse
  • Only available on items shipping directly from the Aromeeq warehouse.

 Free Shipping Credits

  • Free Shipping Credits are valid for seven days from the issue date; or unless otherwise specified
  • Not to be used in conjunction with any other offer, discount, or promotion.
  • Delivery is to a UK mainland address, post code restrictions apply.*
  • Product restrictions apply to products that don't ship directly from Aromeeq warehouse
  • Only applies to orders under 10kg
  • Normal postcode resections apply
  • Cannot be used when paying via PayPal or Google Checkout
  • Aromeeq (Vibe Vaporz Ltd) reserves the right to change these Terms and Conditions
  • *Please note UK mainland excludes Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man.
  • If you are unsure whether delivery restrictions apply to you, please call our customer support team on 0161 833 6667 who will be happy to help.

Shipping Costs

Great Britain

  • Please find below our 'flat rate' shipping charges for the UK.

England, Scotland, Wales

  • Standard Shipping: £2.99
  • courier: £5.99
  • express courier: £11.99
  • Free Standard Shipping for all orders over £40

Scottish Highlands, Northern Ireland

  • Standard Shipping: £2.99
  • courier: £14.99
  • express courier: £19.99
  • Free Standard Shipping for all orders over £40

 Islands of England, Scotland and Wales | Channel Islands | Isle of Man

  • Standard Shipping: £2.99
  • courier: £16.99
  • express courier: £22.99
  • Free Standard Shipping for all orders over £40

Shipping and Transit Times

Please find below our typical shipping / transit times:

Standard & Free Standard Shipping:
  • UK = 2 - 3 days shipping
  • Europe = 2 - 5 days
  • US & Canada = 2 - 6 days
  • Asia, Middle East, Africa, Central & South America = 2 - 8 days
  • Rest of the World = 2 - 8 days

Courier:

  • UK = 1 - 2 days shipping
  • Europe = 1 - 3 days
  • US & Canada = 1 - 3 days
  • Asia, Middle East, Africa, Central & South America = 2 - 5 days
  • Rest of the World = 2 - 5 days

Express Courier / Saturday delivery:

  • UK = next day shipping

Please Note:

  • all orders received by 12 noon (UK time), Monday to Friday, will be dispatched the same day.
  • remote areas may require 1 - 2 days longer for shipping ( Highlands, Islands, Northern Ireland, ).